FAQs

You can reach our customer support team via email at support@trizes.com or through the contact form on our website. We’re here to assist you with any questions or concerns you may have.

Many of our lamps are designed with energy-efficient features, including LED lighting technology, to provide both stunning aesthetics and eco-friendly functionality.

Yes, we offer international shipping to a wide range of countries. Shipping rates and times may vary depending on your location.

You can look for more information about our shipping at Shipping.

We have a hassle-free return policy. If you’re not satisfied with your purchase, you can initiate a return within 30 days of receiving the item. Please review our Returns and Exchange page for more details.

Yes, many of our lamps come with manufacturer warranties that cover defects and malfunctions. The warranty duration varies depending on the product, so please check the product details for specific information.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.

To track your order, please visit our Tracking Order page

We accept major credit and debit cards, as well as PayPal, for secure and convenient online payments.

You can visit our Payment & Order page to look for more information.

If you need to cancel or adjust an order, please contact our customer support at support@trizes.com as soon as possible. 

Unfortunately, we do not offer replacement parts for our lamps at this time. We recommend reaching out to a local professional for assistance with repairs or replacements. If you have any further questions, feel free to contact our customer support.

Yes, we offer bulk discounts for corporate or large-scale orders. Please get in touch with our support team via support@trizes.com for more information.